Shipping policy

Processing Time
  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
  • Shipping: Provided by USPS.
  • Free Shipping: Available for orders over $50.00
  • International shipping is currently not available. For special requests, please contact us.
Delivery Time
  • Standard delivery within the U.S. typically takes 5–7 business days.
  • Delivery times may vary based on location and carrier delays.
Order Tracking
  • A confirmation email with tracking information will be sent once your order ships.
  • If you do not receive your order within 14 days, please contact us.
Lost or Damaged Items
  • If your order arrives damaged or does not arrive, email us at info@ickc.org within 7 days of delivery.
  • We will work with you to replace or refund the item.
Returns & Exchanges
  • Items may be returned within 30 days of delivery if unused and in original packaging.
  • Customers are responsible for return shipping unless the item was defective or incorrect.
Contact Information
For any shipping-related inquiries, please contact:
  • Email: info@ickc.org